If you have a question about our handmade products, an existing order, shipping, or an item you received, please contact us by email or use the contact form below.
Email: contact@leashbloom.com
When contacting us about an existing order, please include your order number and the email address used at checkout so that we can locate your order.
If your inquiry concerns a damaged, defective, or incorrect item, please also include a description of the issue and clear photos of the product, packaging, and shipping label.
We aim to respond to customer inquiries within 1–2 business days. Response times may be longer during weekends, public holidays, product launches, or other busy periods.
Before contacting us, you may find the information you need in our Shipping Policy or Refund Policy.
Whenever possible, please contact us using the same email address associated with your order. For your security, do not include passwords, full payment card numbers, or other sensitive payment information in your message.
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