Contact information
Contact LeashBloom
If you have a question about our products, an existing order, shipping, or an item you received, please contact us by email.
Email: contact@leashbloom.com
Order Support
When contacting us about an existing order, please include your order number and the email address used at checkout. If your inquiry concerns a damaged, defective, or incorrect item, please also include clear photos of the product, packaging, and shipping label.
Response Time
We aim to respond to customer inquiries within 1–2 business days. Response times may be longer during weekends, public holidays, product launches, or other busy periods.
Important Information
Please ensure that you contact us using the same email address associated with your order whenever possible. For your security, do not include passwords, full payment card numbers, or other sensitive payment information in your email.
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